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Why do so many skilled coaches struggle to grow their practice?

You can finish your coach training knowing how to create a thoughtful conversation, then discover that starting a conversation with a potential client is a different challenge altogether.

8 November 2026·5 min read
Jane Anderson

That does not diminish the value of your training. Listening, asking useful questions and supporting reflection are foundations of good coaching. But a person looking for help cannot assess those skills if they cannot find you, or understand when your coaching might be useful.

I reckon this is a communication gap worth addressing. Not by becoming louder, but by making your practice easier to understand. Here are five places to start.

1. Help people understand when to choose coaching

Someone who has never worked with a coach may not know what they are choosing. A qualification explains part of your preparation. It does not explain what the experience could mean for them.

Describe how a session works, how you explore goals together and what sits outside your scope. Distinguish coaching from consulting, mentoring or counselling where relevant, rather than assuming the reader knows the difference.

Be clear about fees, confidentiality and its limits, and the purpose of an initial conversation.

Ask yourself: could someone unfamiliar with coaching understand what would happen next?

Clarity helps them assess fit. It is not a promise that coaching is right for everyone.

2. Name one recognisable problem

"I help people reach their potential" leaves a prospective client with plenty of interpreting to do.

Choose a situation the people you want to coach can recognise. For example, a newly appointed manager might be struggling to delegate because doing everything themselves feels safer.

Your description could be: "I coach new managers who want to move from doing everything themselves to leading their team."

Choosing a clear entry point does not mean that is the only work you can do. It gives people somewhere to begin.

The practical question is: what would someone say about their difficulty before they knew coaching might help?

3. Let real questions guide your content

You do not need to invent a new topic every time you sit down to write.

Notice the questions people ask before they enquire or begin coaching. Use the themes, not private details, to create useful articles or posts.

For the new manager, a question might be: "How do I delegate without feeling that I am letting my team down?"

Explore the tension. Offer a reflection prompt, such as: "What are you assuming your team needs from you, and how could you check that assumption?"

This lets a reader encounter your approach before making contact. It does some of the early work of explaining your service without turning the article into a sales pitch.

Keep examples client-safe. Obtain appropriate permission where needed, and never present a hypothetical as a real success story.

4. Give visibility a place in the week

If communicating about your practice depends on having spare time, it is easy to postpone.

Choose a small, repeatable commitment and give it a place in your diary, as you would a client session.

That might be one protected hour to develop a useful answer, publish it and respond to enquiries. Keep the commitment realistic enough to maintain while you are delivering coaching.

I would rather see a manageable rhythm than an ambitious plan that disappears after a fortnight.

At the end of the month, review what prompted relevant conversations. What did people ask about? What remained unclear? Use that feedback to shape the next month's content.

5. Make your answers findable

Buyers can look for help through search engines, professional networks and AI tools such as ChatGPT.

Start with the information you control. Make your website clear about who you coach, the situations you work with and how someone can enquire. Keep your name, service description and contact details consistent across your website and professional profiles.

Use question-led headings that reflect the language a potential client uses. Give a direct, useful answer beneath them.

Check this from a reader's perspective: if they arrived at that page without knowing your name, could they understand the answer and see who wrote it?

There is no guaranteed way to be recommended by an AI tool. Clear, publicly accessible information is a practical starting point, not a shortcut around credibility.

Keep the client at the centre

Growing a coaching practice does not require abandoning the care you bring to a session.

It requires extending that care to the moment before someone becomes a client: helping them recognise their situation, understand your approach and make an informed choice.

This week, choose one client question, write a useful answer and book time to share it. Your expertise deserves a clear introduction, and the person looking for support deserves one too.


About the Author

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Jane Anderson CSP
Jane Anderson CSP

Jane Anderson CSP is a Brisbane-based personal branding and growth strategist who works with consultants, advisors and thought leaders to build their practices. She is the founder of Women With Influence.