LifeCoaching the Constructive Conflict Mindset
We spend a great deal of time preparing people for difficult conversations. We give them scripts, techniques and sensible advice. Everybody knows to use "I" statements and ask open questions. Yet in thirty years of mediation and conflict coaching, I have watched capable people walk into a conflict conversation carrying all the right tools and unable to use any of them.
Dr Samantha Hardy·27 Aug 2026